Contact Us
We are here to help. Whether you need help choosing the right size, have a question about an order, or want to start a return, send us a message and our team will get back to you.
How to Reach Us
Email: inquiries@neatwell.shop
Phone: +1 (720) 778-9932
Hours: Monday to Friday, 9:00 AM to 5:00 PM CT
Address: 1045 Pear Valley Cv, Collierville, TN 38017, United States
Please do not send returns to this address without a return label from us.
Our Reply Time
We reply to every message within 24 hours on business days (Monday to Friday). Messages sent on weekends are answered on Monday.
What to Include in Your Message
To help us answer faster, please include your order number, the name used on the order, and a short description of your question. For damaged or wrong items, please attach clear photos of the item and the packaging.
Quick Links
Shipping Policy
Return & Refund Policy
Payment Policy
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Stay Safe
Neatwell will only contact you from inquiries@neatwell.shop. We will never ask for your card number or banking password by email, text or social media. If you receive a suspicious message claiming to be from us, please forward it to us and report it at ReportFraud.ftc.gov.
Send Us a Message
Use the form below and we will reply by email.
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